Business Steps 9 Customer Care | Customer Care क्यों जरुरी है बिज़नस मे

Business Steps 9 Customer Care 

Customer Care क्यों जरुरी है बिज़नस मे

Customer Cares

After marketing, you will start getting customer orders, so you have to be ready for this from the beginning, either you appoint someone for this task or you do it yourself, initially you should do it or work with it. You will know which product is the type of interest that your customer needs, then you can improve or change the price and quality of the product, the need and the budget .

Why customer service is important

• For Booking New Orders
• If there is a Problem on an old sale and to improve it.
• For Payment related problems.
• For Goods related Trouble.

It is important to make Customer Care keeping in mind some such points.

• Always give good service to the customer
• Always receive the customer's phone.
• Give the correct information of the product.
• Provide the correct information related to the payment.
• Please report back if the product is defective.
• The customer should always deliver the goods at the right time so that his trust remains.
• The customer should keep on giving discounts and schemes from time to time.
• For the new customer, do not forget your old customer.
• They should always wish on festivals.

• The correct information should also be given to the new customer who came by the customer, because that customer has got us to give satisfaction service to the old customer.
• Customers should listen respectfully and give positive answers, this increases their trust.

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